Decked Out FAQs & Advice

View our FAQs for helpful information

Delivery
  • Do you deliver UK wide?

    Yes. We used third-party couriers to deliver throughout the UK.

  • How long will delivery take?

    We book a courier to deliver the deck chairs to you on the date specified in your enquiry and rental agreement. The deck chairs are delivered between 8am - 6pm.


    Please click here to find further information.

  • Can I pick up deckchairs myself?

    Yes, those hiring the deck chairs can collect them if they wish. We just need to contact us to discuss the details beforehand.

FAQ:
  • How do I assemble the deckchairs?

    Deckchairs are notorious finger trappers so please be very careful when assembling. Make sure the arm is securely in both the ridges on each side and on even ground.

  • How do I disassemble the deckchairs?

    Take the arms out of the grooves carefully and fold the arms under the fabric. Be careful to avoid catching your fingers.

  • What should I do if I have damaged one of the deckchairs?

    Send an email at sophie@getdeckedout.co.uk or ring us on (+44) 07886835311 at your earliest convenience, preferably before the collection, and we will take it from there.

    As per our terms & conditions for hiring there is a £55.00 charge for damaged or lost deckchairs.

  • How do I prepare the deckchairs for collection?

    Please read our full guide - click here

    Be careful not to trap your fingers whilst you ensure the arm is securely in both the ridges on each side and is placed on even ground.

    Neatly and securely stack the deck chairs on the pallets ready for the agreed collection time.

    The deck chairs need to be folded down and stacked into two equal piles facing opposite directions on the pallet. There should be no more than a total of 50 chairs (2 piles of 25) per pallet.

    The tarpaulin then fits over the deckchairs and the ratchet straps tighten to secure the tarpaulin and deck chairs remain in place. For more information, please see the instruction video below.

    The pallet(s) will be collected by the courier on the day allocated with timings confirmed on the day (if a phone number has been given).

    Please make sure they are where they were delivered to, are on hard-standing ground, and are accessible for a pump truck. If the collection fails or is delayed, then unfortunately charges will be applied.

Pricing:
  • Is there a minimum order spend?

    Deckchair hire order are dependant on delivery location and turnaround times so please enquire with us to disucss your requirements.

  • Does delivery cost vary depending on location?

    Delivery to UK mainland is the same cost however the qualtity of the order can affect the delivery cost so please enquire to find about more about our delivery pricing structure.

Get a quote with our easy-to-use price guides!

Sitting comfortably?
Then let’s talk details…

We’ve made it simple to get a quote in seconds 

Enquire today!